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WELCOME TO

AMAZING SPACE

redesign and redefine space

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 BEST SELLING PRODUCT 

SUPER SINGLE HORIZONTAL

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FAQs
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WHY AMAZING SPACE?

  • Can you customise the bed?
    We do not do customisation.
  • What are the colours available?
    Our products are available in White.
  • Where are the products made from?
    The products are made in China.
  • What is the warranty? What does the warranty cover?
    The product has a one year limited warranty activated immediately upon installation. The warranty only covers mechanical issues and damages from the installation process. This warranty does not apply to any damage caused by misuse or failure to operate our products correctly and safely. This warranty applies to the original purchaser and is non-transferable. This warranty is limited to the replacement of damaged or defective parts of our products. Amazing Space is not liable for consequential or incidental damage.
  • What are the refund terms?
    All products are liable for return or refund if there is a defect. Refund is only liable for products that are still in its original packaging. Exchanges can only be made for the same product purchased. Amazing Space reserves the right to accept or reject the refund or return items depending on the circumstances. Amazing Space is not liable for any damages done by You after delivery and installation.
  • How do I order?
    You can purchase view our products online on our website at www.amazingspace.sg. Once you have decided the product, you can press the 'Buy Now' or 'Add to Cart' button to continue with your purchase.
  • What is the lead time?
    The lead time for in-stock products are 2-3 weeks. If the product is out of stock or it is a pre-order option, the lead time will be 2-3 months.
  • The product is currently out-of-stock or listed as Pre-Order, do I have to wait for it to be in-stock?
    No, you can still make a purchase! For out-of-stock/Pre-Order products, the lead time will be two to three months. For more enquiries, do feel free to contact our customer service WhatsApp line at +65 8856 6257.
  • Are there any additional fees we need to consider?
    If your place of residence has no lift access to the installation site, a stairs fee of $20 per product will be charged.
  • Can you come down to my house and measure for us?
    We do not do site visits for measuring purposes. You will have to ensure you have enough space for the bed to be installed and used safely with the dimensions that we provided.
  • I want the product to be fully flushed against the wall. Can it be done?
    We cannot 100% guarantee that it will be fully flushed as your wall and your floor may not create a 90-degree angle to enable the bed to fully flush. In this case, we advise you to remove your skirting and ensure a 90-degree angle if you desire a fully flushed finish.
  • I have a skirting at home, what will the procedures be like?
    We can still install the wall beds even when there is a skirting and it will be safely secured. Do note that there will be a gap between the wall and the back of the bed.
  • I am currently undergoing renovation, can I pre-purchase and hold the product until it is ready to be installed?
    Yes, you may pre-purchase and hold the products for a maximum of 3 MONTHS.
  • Is it necessary to secure the bed to the wall?
    Yes, it is necessary to secure the wall bed to the wall for safety reasons.
  • When will the Installation and Delivery be?
    Installation and Delivery will be 2 to 3 weeks upon successful purchase. (2 to 3 months for pre-order products). Upon Checkout, you may select a suitable date for Delivery & Installation. Delivery and Installation are only done on Weekdays. In the event that the date has to be changed, we will inform you in advance. Amazing Space reserves the right to alter the Installation & Delivery date.
  • Is it necessary to be installed against a concrete wall?
    Yes. Strictly Concrete or Brick Walls. We cannot secure it against a partition or false wall.

Amazing Space Solutions Pte Ltd

 

Email: sales@amazingspace.sg

Mobile (WhatsApp only): 8856 6257

Tel: 6993 4086

Operating Hours:

Tuesday to Friday: 10:00 - 17:00

Saturday: 10:00 - 15:00

*Demo Room is closed. All purchases are online.

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